Privacy
We keep things simple: we only collect what we need to make and send your order, and we look after it carefully.
What we collect
When you place an order request, send a custom order request or write to us, we keep the details you type into the form: your name, email address, phone number if you share it, your shipping address and anything you tell us about your order. Your basket is stored only in your own browser until you send it.
How we use it
We use your details to answer your messages, confirm and ship your orders, and send you emails about the order you placed. We never sell your information, and we never add you to a mailing list without asking.
Emails we send
Order confirmations and replies are sent from our website. These emails may include a small tracking pixel and tracked links so we can see whether a message was opened and which link was clicked. This helps us know our emails arrive and are useful.
Visitor statistics
We use privacy-friendly, cookieless statistics to understand which pages are popular. They do not identify you personally and are not used for advertising.
Your choices
You can ask us at any time to see, correct or delete the information we hold about you. Just send us a message and we will take care of it.
Questions about your privacy? Send us a message and we will be happy to help.